Shipping Policy

DiWAN gladly provides worldwide shipping . We take all appropriate steps to ensure your package reaches you safely, and we have had great success doing so. However, DiWAN is not responsible for variables such as delays, VAT, or any other taxes or expenses at customs. 

Nor can The DiWAN issue refunds for packages that have been rejected or abandoned by the buyer at customs. It is the customer’s responsibility to be aware of their country’s customs, VAT, and any other tax rules before purchasing. We will take all the appropriate steps to ensure the proper declaration, but if for any reason the packages still do not clear, DiWAN will not be responsible for any charges or refunds.

First Class Mail International, deliveries generally take between 5–21 days to arrive

Processing the order takes within three days.. Once it is delivered to the shipping company, the tracking number will be sent to your registered mail address..or you can email us for any details

info@diwanfragrances.com

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